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Terms & Conditions

This page contains important information explaining your rights to access and use the BETAT Casino (https://betatcasino.com/) Casino website. BETAT Casino (https://betatcasino.com/) website is owned and operated by NRR ENTERTAINMENT Ltd. Please read these Terms of Service carefully before using the BETAT Casino website or downloading any Software made available on the BETAT Casino website.


Terms and Conditions version 1.6, effective as of 7th May 2017.

NRR ENTERTAINMENT Ltd. is Licensed in Malta and Regulated by the Lotteries and Gaming Authority operating under Class 1 remote gaming license running on a Class 4 Licensee (Microgaming Europe Ltd) issued on the 3rd July 2012 to provide online gaming (License No LGA/CL1/785/2011) and Malta Class 1 remote gaming license running on a Class 4 Licensee (Net Entertainment Ltd) issued on the 7th July 2012 to provide online gaming (License No LGA/CL1/965/2014) hereinafter referred to as "NRR ENTERTAINMENT Ltd." or “BETAT Casino”; NRR Entertainment Ltd. is a duly registered company in Malta with registration number C-47261 with its registered address at JPR Buildings, Level 2, Triq Taz-Zwejt, San Gwann, SGN3000, Malta;

These Terms of Service together with any other additional rules, terms and conditions that appear on the https://betatcasino.com/ website as well as all domains or subdomains or that specifically relate to and govern any event, game, software or tournament, constitute a legally binding agreement between NRR ENTERTAINMENT Ltd. and you, the player (the "Terms and Conditions of Service").

By accessing this website, you confirm your agreement to and acknowledgement of the following terms.

Section Overview

01. General
02. Terminology
03. Description of Service
04. Acceptance of Service
05. Conditions of Service
06. User Accounts & Account Security
07. Data Protection
08. Financial Obligations, Payments & Winnings
09. Responsible Gaming, Limits & Exclusion
10. Misuse of Accounts & Fraudulent Behaviour
11. Bonuses & Promotional Offers
12. Bonus Abuse & Advantage Play
13. Dispute Resolution & Complaints


1. General ^ back to top

1.1 Use of the NRR ENTERTAINMENT Ltd. site, https://betatcasino.com/ as well as all domains and subdomains of the BETAT Casino brand and the information, materials and links in it, is solely upon the terms and conditions set out below, hereinafter referred to as the "Terms and Conditions" or "T&Cs" which constitute the entire agreement between the User and NRR ENTERTAINMENT Ltd. for the use of the Site.
1.2 These Terms & Conditions shall become effective upon user registration with the company and shall be the official source of reference for any complication/dispute related to the use of our service or software.
1.3 NRR ENTERTAINMENT Ltd. hereby reserves the right to suspend, add, end, amend and/or supplement these T&Cs as it may deem appropriate.
1.4 The version posted on NRR Entertainment Ltd. site(s) is the effective version, and that which users should use as reference. NRR Entertainment Ltd. will inform you of any updates regarding the Terms and Conditions, Game Rules, and Confidentiality Policy of this Contract.
1.5 These Terms and Conditions shall be governed by the Laws of Malta. You agree that unless stated otherwise, the games are organized in Malta and your participation takes place in the aforementioned territory.

2. Terminology ^ back to top

The words and terms should be interpreted as follows, unless, the context clearly implies otherwise:
2.1 "NRR ENTERTAINMENT Ltd." shall mean NRR ENTERTAINMENT's online gaming system, all services and game offer activities related to it and listed on https://betatcasino.com/ (“BETAT Casino”, "the Site", "the Website" or "The Casino") including but not limited to Casino Games;
2.2 "The Player", "User", "Account Holder", “You”, "the Subscriber" shall mean a personal account opened by an individual and maintained by NRR ENTERTAINMENT Ltd.
2.3 "Currency", "User Currency", "Currency Unit" or "Relevant Currency" shall mean a single unit of currency as selected by an individual at the point of opening their User Account.
2.4 "Software" shall mean the software licensed by us including all programs and databases and any other derived content.
2.5 "Login and Password" shall mean the login and password details that are chosen by a user upon registering with NRR ENTERTAINMENT Ltd. and or modified by the user through "Forgot Password" feature available on the site.
2.6 "Us, “We", “BETAT Casino”, "the Site", "the Website" or "The Casino" shall mean NRR ENTERTAINMENT Ltd.
2.7 "Website" shall mean the site https://betatcasino.com/ and all other domains and subdomain sites connected to it and accessible through links or other access paths.
2.8 "KYC Verified Customer" will be defined as a customer who provides relevant documents to BETAT Casino and they have been verified as true and valid copies of the originals.
2.9 "The Regulatory Authority" refers to either the Malta Gaming Authority (MGA) or the United Kingdom Gambling Commission (UKGC).
2.10 References in these T&Cs to a "Game" is to any gaming activity presented by NRR ENTERTAINMENT Ltd. on its Site for the benefit of the Users and as approved by the Regulatory Authority.

3. Description of service ^ back to top

3.1 Through its network of Sites NRR ENTERTAINMENT Ltd. may provide you with access to their Services. The Services, including any updates, enhancements, new features, and/or the addition of any new Sites, are subject to these Terms of Service and any license agreements, codes of conduct or posted rules, instructions or guidelines regarding a particular Service and any related Software and materials (as applicable, the ‘License Agreement').
3.2 By playing on the BETAT Casino website you are being granted a personal non-exclusive, non-transferable license to use the Software, in order to play according to these Terms & Conditions and including the clauses in this section.
3.3 BETAT Casino grants only a personal right to the account holders to use the Software; and the Service is a right that is bestowed personally on the users to play their games of luck on the Internet. This right is given to the users with a personal and not a commercial purpose.
3.4 BETAT Casino reserves the right to modify the Sites, Services and Software and/or change the system specification requirements necessary to access and use the Services at any time and without prior notice.

4. Acceptance of service ^ back to top

4.1 The user must read the Terms and Conditions before making use of this Site. Opening of an account with BETAT Casino is an acknowledgement that the User has read, understood and agrees to be bound by the T&Cs.
4.2 The English version of these terms and conditions supersedes all other versions in the event of any discrepancies.
4.3 BETAT Casino reserves the right to modify the Sites, Services and Software and/or change the system specification requirements necessary to access and use the Services at any time and without prior notice.
4.4 The user agrees that BETAT Casino will accept no responsibility for any system malfunctions, connection problem or loss of connectivity between the user and the casino which may have an effect on gameplay whatsoever.
4.5 By playing on this Site the user is acknowledging that in playing games of luck through the use of the Service and/or the Software, the user is under the risk of losing money. It is the user’s sole responsibility to assume the losses suffered through the user’s account;
4.6 The user shall not commit any act or adopt any kind of behaviour that could damage to BETAT Casino’s reputation, and the User acknowledges that the use of the Service and/or the Software is at his sole discretion and risk;
4.7 The user declares that they will not attempt to violate or misconstrue in any way BETAT Casino’s security measures. If BETAT Casino has doubt in respect of this clause, NRR Entertainment Ltd. reserves the right to suspend or block the user’s account immediately.
4.8 In the case of casino games, the Account Holder accepts and agrees that the true random number generator ("TRNG") determines the outcome of every game. In the event of any discrepancy, the result showing on the gaming server shall be the governing result of the game.
4.9 The user agrees that these terms and conditions shall be governed by and construed in accordance with the laws of Malta and you submit to the non-exclusive jurisdiction of the Courts of Malta.
4.10 You hereby agree to fully indemnify and hold harmless us, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.

5. Conditions of use of service ^ back to top

5.1 BETAT Casino reserves the right to suspend a cash-out request pending verification of User’s identity, age and location of the bearer of the account.
5.2 The subscriber implicitly gives his authorization to the processing of any personal data in compliance with the privacy laws in force in Malta. The processing of personal data is exclusively managed to the end of account maintenance for use of the services as offered by BETAT Casino.
5.3 The account holder confirms that all information contained in the registration form submitted to BETAT Casino is true, accurate, and complete, and corresponds to the name(s) appearing on any payment method used for the deposits and payments of gains. BETAT Casino reserves the right to cancel your user agreement if the information provided to BETAT Casino were found to be inaccurate or incomplete. It is the user’s responsibility to inform us immediately of any changes to the user’s personal information.
5.4 The user will not use the Service and or the Software for any illicit or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering), in accordance to the laws of all the jurisdictions having authority over the user. If we have any doubt of the legality of the source of funds being used by the User, then we reserve the right to discontinue or block the account(s) of the client.
5.5 Any complaints relating to activity on your account by a third party will not be accepted by BETAT Casino since it is prohibited to enable a third party to play with a user’s account.
5.6 In all cases, only one account per customer, per household, per address, per shared computer and per shared IP address will be allowed to sign up and make use of BETAT Casino. BETAT Casino may and will determine whether multiple accounts are linked to the same person.
5.7 BETAT Casino shall, at all times, keep a secure list of all registered users and shall ensure the security of all User Accounts.
5.8 BETAT Casino reserves the right to request at any time satisfactory proof of identity (such as copy of ID, passport or any payment cards used) and proof of address (recent utility bill or bank statement). Failure to supply such documentation may result in suspension or closure of your account.
5.9 The user must personally fill in the registration form provided by BETAT Casino at the point of registration, which shall at least include/confirm the following details:

  • That the user is over legal gambling age in his country;
  • The user’s identity, such as Name and Surname, Date of Birth and telephone number
  • The user’s place of residence
5.10 Upon request, the user shall be required to provide proof that account details are correct by supplying BETAT Casino with:

  • A copy of ID card and/or Passport showing Name, Surname and Date of Birth;
  • Proof of Address by providing a copy of a Utility Bill not more than 3 months old;
5.11 To finalize verification process, the casino may phone the registered telephone number supplied by the player at time of registration.
5.12 Should the user not be satisfied with the resolution of a complaint by BETAT Casino, a further complaint may be submitted directly to the appropriate regulators or registered Dispute Resolution Provider. To learn more, please refer to the Complaints and Disputes Section.
5.13 Masking IP or location is not allowed and we reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies including but not limited to VPN and Proxy Servers.
5.14 We do not currently permit accounts to be opened and used by customers who are based in certain jurisdictions, due to various commercial or legal reasons. This list currently contains but is not limited to France, United States of America, Belgium, Italy, Denmark, Iraq, Afghanistan, Iran, North Korea, Jordan, Kuwait, Syria, South Africa, Hong Kong, Taiwan, Philippines and Indonesia. We reserve the right to immediately close accounts registered by users who reside in these countries.
5.15 We reserve the right to transfer, assign, sublicense or pledge the Terms, in whole or in part, to any person, provided that any such assignment will be on the same terms or terms that are no less advantageous to you.

6. User Accounts & Account Security ^ back to top

6.1 BETAT Casino reserves the right to deny or retract, any or all User screen names and/or user names, whether before, during and after these names have been issued or validated.
6.2 Opening of a Real Money Account on BETAT Casino is only granted to individuals of at least 18 years.
6.3 Opening of a Real Money Account as well as making real money transactions on BETAT Casino is prohibited to residents of certain countries wherein laws prohibit opening of said accounts. It is the users’ responsibility to know whether the opening of a BETAT Casino account is allowed within their jurisdiction. Any funds deposited or any money won by any such persons shall be forfeited.
6.4 Your account is personal to you and you may not share account details or use anyone else's account at any time. Transferring funds from one account to another is not permitted under any circumstances.
6.5 It is your responsibility to keep data such as login, username and password confidential. BETAT Casino cannot be held responsible of any misuse of a client’s password. We are not liable for any loss that you may incur as a result of someone else using your password or account, and you remain liable for losses incurred by yourself or a third party on your BETAT Casino account.
6.6 BETAT Casino reserves the right to cancel your account without refund if we become aware that you have disclosed your account details and password to a third party.
6.7 BETAT Casino shall not at any time during its relationship with the user be responsible to store passwords and logins of the user.
6.8 Any Account Holder may close their account and terminate this Agreement by sending an email to BETAT Casino on support@betatcasino.com. Account holder accepts that they shall be responsible for activity on their Account until such closure has been confirmed in writing by BETAT Casino.
6.9 If the Account Holder does not process a real money bet for any period of six calendar months, their account shall be deemed “Inactive”. BETAT Casino shall be entitled to charge an administrative fee of € 10.00, charged to any current balance at the end of each calendar month that the Account remains inactive. The administration fee will no longer be charged if the user’s Account is re-activated prior to any monthly fee being deducted.
6.10 BETAT Casino is entitled to terminate this Agreement immediately on notice (or attempted notice) to the Account Holder at the email address that was provided to the Company.
6.11 Where the Company has terminated a User’s Account because of a failed Security Review, any Account Balance in the user’s Account is non-refundable and forfeited.

7. Data protection ^ back to top

7.1 BETAT Casino may process any personal data of clients in accordance with applicable data protection laws including, but not limited to, processing customer's account and payments, keeping records and verifying identity and fraud investigation. Player information, such as KYC documentation, gameplay statistics and other personal and systems relevant information will be kept by NRR Entertainment limited for an indefinite period of time.
7.2 BETAT Casino may share client's personal data with any of its financial agents (institutions processing payments) who may only use it for those purposes defined by BETAT Casino, or as otherwise permitted by the Data Protection Act (Chapter 440 of the Laws of Malta).
7.3 Unless client has indicated otherwise, company may contact any client with product and service related information, such as direct email newsletters and/or any other special marketing and/or advertising offers.
7.4 User is aware and consents to the recording of all website use, electronic mails and telephone calls between them and NRR Entertainment Ltd. These recordings will be sole property of the company and may be used as evidence in the event of any dispute or to improve customer services.
7.5 If a user wins an amount of €10,000.00 [ten thousand euro] or more using the Software or the Service, the user grants NRR Entertainment Ltd authorization to use the user’s nickname or initials as part of any marketing and promotional needs.

8. Financial Obligations, Payments & Winnings ^ back to top

8.1 BETAT Casino player accounts do not accrue interest.
8.2 All payments to and from your account must be from a payment source on which you are the named account holder.
8.3 NRR Entertainment Ltd checks all transactions to ensure prevention of any money laundering attempts. If, at any time we suspect that there may be money laundering activity through use of our website(s), we reserve the right to demand further information from the customer(s) involved, as may deem appropriate. NRR Entertainment Ltd will immediately report any transactions that it deems suspicious to the relevant authorities.
8.4 Winnings are subject to BETAT Casino verification procedures before payment is made.
8.5 Withdrawals will be paid to the account from which deposits have originated, in their correct order.

For example, if a deposit is made from a Visa Card followed by a deposit from an e-Wallet, winnings made from deposited funds must first be paid out to Visa Card in the value of the deposit. Any remaining winnings may be withdrawn to the e-Wallet.
8.6 BETAT Casino may charge a fee for handling payment on various payment methods. Likewise, should the client deposit and withdraw funds without any gaming activity, BETAT Casino reserves the right to impose transfer charges on the withdrawals of up to 10% on the deposited value.
8.7 The User may request a pay-out from their existing balance provided that all payment methods registered have been confirmed and verified.
8.8 If the payment solutions provided by NRR Entertainment Ltd do not offer redirection of pay-outs to the same bank account from which the funds originated, the User shall record a bank account for the funds to be transferred upon verification.
8.9 If a User deposits money via multiple payment solutions, we will need to confirm that the User is the account holder of each specified payment method and/or bank account individually, therefore reserve the right to request all documentation necessary, including a bank statement to confirm that payment accounts belong to the user in question. We reserve the right to withhold any outgoing payments until all payment methods have been verified.
8.10 NRR Entertainment Ltd shall not make a payment or process a withdrawal of any amount out of a user’s casino account to a user until he is deemed to be a “KYC Verified Customer” by which we mean that user’s details and any payment methods registered have been verified and confirmed.
8.11 NRR Entertainment Ltd reserves the right to take any measures and adopt any procedures to obtain the verification of identity of a User. Where BETAT Casino suspects that the transaction may be related to illegal activity such as money laundering, we shall not proceed with such transaction and shall have the right to close said User’s account and disclose details of such transaction to the Financial Crime Unit in Malta.
8.12 Should the player choose to ignore or refuse to send in their documents for KYC verification after three official attempts to do so are made on the casino’s part, then the latter has sufficient grounds to take immediate and final action after thirty days have elapsed from the first request. Actions may include the closure of said account and the forfeiting of any balances. The casino will work with the relevant and appropriate authorities to ensure the return of the originating funds to the rightful owner wherever possible.
8.13 Users may only use their credit/debit cards and other form of payment methods registered in their own name on their own account.
8.14 NRR Entertainment Ltd hereby ensures the security of all financial information on the user and financial documents whether relating in/directly to the transactions affected between the User and NRR Entertainment Ltd or between NRR Entertainment Ltd and the relevant tax authorities.
8.15 The user acknowledges that we reserve the right to request proof of deposit into users Casino accounts for all alternative payment methods, at any moment.
8.16 The maximum pay-out for any one 24-hour period differs by payment method and specific customer type. Each customer can see their daily pay-out and deposit limits within "My Account" section on the website. The daily maximum pay-out in the casino excludes winnings on BETAT Casino progressive casino games, pay-outs of which are governed by the Jackpot amount.
8.17 You hereby guarantee that all information you submit to NRR Entertainment Ltd is and will be true and accurate, and you agree to pay all fees you incur for using the service. You agree to promptly notify NRR Entertainment Ltd if any of the information you have supplied changes.
8.18 NRR Entertainment Ltd reserves the right to set any maximum amount of funds that can be deposited or wagered per timeframe or transaction on your account.
8.19 Should funds be credited to a User’s Account in error, it is the client's responsibility to notify NRR Entertainment Ltd of the error without delay. Any winnings linked in any way to such error, shall be deemed invalid and returned to NRR Entertainment Ltd.
8.20 It is not possible to transfer money from one member account to another.
8.21 In order to thwart potential money laundering attempts a deposit must be wagered a minimum of at least one and up to a required five times before being withdrawn, at Casino discretion. The casino may choose to not process withdrawals for a player should the player’s lifetime real money wagering not accrue to at least five times the total amount of funds deposited to the casino.

Notwithstanding the absolute minimum of one time turnover of any deposit, multiple turnover requirements allowed by this clause will not be enforced by the casino without appropriate justification communicated to the player, such as recording of consistent minimum turnovers of subsequent deposits on carefully selected low margin games in order to minimize loss of funds on turnover.
8.22 Players who stack deposits will fall under increased scrutiny, meaning the casino may limit withdrawals for the player to payment methods of the casino’s choice.
8.23 Deposit patterns and money movements in formats that show signs to cycle funds without a realistic attempt at natural gameplay will incur a charge proportional to the deposited amount, at the casino’s discretion.
8.24 Maximum withdrawal amount for non-jackpot winnings from the Casino is capped at €25,000 per month, given that total winnings will always be paid in less than 10 instalments.
8.25 The terms and conditions of our British Operating Licence require us to inform customers regarding how we hold player funds on account, and how such funds are protected in the event of insolvency – Click the following link to learn more about the protection of customer funds and the levels by which operators are categorized - Click here.

Our customer’s funds are kept in bank accounts which are separate from our other business accounts. This means that we have taken steps to protect customer funds, but there is no absolute guarantee that all funds will be repaid in full in the event of insolvency. This level of security meets the Gambling Commission’s requirements regarding segregation of customer funds as the level of ‘basic protection’.
8.26 While we will do our utmost to process your withdrawals to the method of your choice, please understand that withdrawal requests are on a “preferred” basis only. It is ultimately the casino’s decision as to which payment method your withdrawal will be directed to. The casino reserves the right to cancel your withdrawal and re-direct it to a payment method of their choice should this be necessary.
8.27 All outstanding User Real Money balances, stemming from Bonuses made Real or other forms of monetary compensations will be capped at maximum monthly withdrawal amount of 10 times total deposited amount at the time of first withdrawal request or EUR25,000, whichever is lower.

9. Responsible Gaming, Limits & Exclusion^ back to top

9.1 We take responsible gambling very seriously at BETAT Casino and your safety is our top priority. Please read the following for you to understand what we offer as safety limits in order to make sure that you are never at risk throughout your time with us. For further information about symptoms & prevention click here.

We cooperate fully with responsible gaming entities such as http://gambleaware.co.uk and we highly recommend that players who feel they may have a problem controlling their gambling consult with them for assessment and assistance.

Through the use of the website, a user may:

  • set a limit on the amount the user may wager within a specified period of time;
  • set a limit on the losses the user may incur within a specified period of time;
  • set a limit on the amount of time the user may play in any one session;
  • set a limit on the amount a user can deposit per timeframe;
  • exclude the user from playing for a definite or indefinite period of time.

Limits may also be established through email and support, however confirmation of the new limit must be received from BETAT Casino to the user before the limits take effect.

A user who has set a limit or exclusion on any of the possible limitations listed above, may change or revoke such limits by written or electronic notice given to BETAT Casino, as follows:

Revoking: A notice of completely revoking or increasing play limitation will have an effect seven days after BETAT Casino has confirmed receipt of notice. For example, if a player assigns a play limit of €1,000 per day, and then proceeds to increase that limit to €2,000 per day, such increase will take affect seven days after the request has been received.

Enforcing: A notice of enforcing or further reducing play limitation, or a notice by which an Account Holder wishes to enforce or increase their exclusion timeframe, will have effect immediately after confirmation of receipt from BETAT Casino. For example, if a player assigns a play limit of €1,000 per day, and then proceeds to reduce that limit to €500 per day, such decrease will take effect immediately after the request has been received.
9.2 BETAT Casino shall not accept a wager from a user contrary to a limit or exclusion set by the user under this regulation.
9.3 A user who decides to self-exclude from the casino, whether permanently or for a set period of time, will not be entered into any further correspondence with by any member of NRR Entertainment Ltd staff until such exclusion expires, unless initiated by the player.
9.4 Players wishing to self-exclude may do so through their account. For UK players, the exclusion period will be extended for a further 7 years if the player does not try to reactivate following the expiry of the maximum 5 year exclusion period. NRR Entertainment Ltd will provide a 7 day cooling-off period for any player who decides to reinstate their account.
9.5 Players who bypass security features or limits by registering other accounts on this or any other NRR Entertainment Ltd brands by using a different email address and/or telephone number will be held accountable for any financial losses incurred.
9.6 All players opting to take a break (timeout) from any of our brands will be restricted to that particular brand for which they requested a temporary exclusion. Other brands will not be affected by this request.
9.7 If you are a UK customer and your age is not successfully verified within 72 hours of your first deposit at BETAT Casino:

  • your account will be frozen;
  • no further gambling will be permitted until we have successfully verified your age.
In addition, we may withhold any funds in your BETAT Casino account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, BETAT Casino will return any deposits made on the account, having voided all winnings and/or bonuses.

10. Misuse of Accounts & Fraudulent Behaviour^ back to top

10.1 NRR Entertainment Ltd holds a zero-tolerance policy towards inappropriate play and fraudulent activity. If, at the Casino’s sole discretion, the Account Holder is found to have cheated or attempted to defraud the Casino, which includes the use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering) or by taking advantage of a technical fault that has occurred, the Casino reserves the right to suspend and/or close the user’s Account and to share this information to other online gaming sites, banks, credit card companies, and appropriate agencies.
10.2 Use of more than one account per physical user is known as "multi-accounting" and as such is considered an act of fraud.

If we suspect multiple registered accounts are linked to the same user, whether in his own name or different names, we will permanently close all the user’s accounts and withhold any winnings made through real money or bonus money gameplay including cancelling all the transactions pertaining to any such user who acted with the intent of defrauding the Casino.
10.3 The casino reserves the right to suspend your account pending investigation in the event of the casino having reasonable grounds for suspecting that you have been involved in any form of collusion, syndication or fraud. We also reserve the right to withhold the whole or part of your account balance, close your account permanently, as well as recover from your account the amount of any winnings, pay-outs or bonuses which have been affected by any of the following activities:

  • Collusion: The joint effort of two or more individuals to gain an unfair advantage over the software and other players via pooling of funds to achieve unnatural increase of available bankroll through multiple bonus awards (similarly to multi-accounting) to benefit/take advantage of game engine design. This is usually done at a casino to increase the total number of deposit bonuses awarded, thereby un-naturally maximising probability of achieving a large winning slot pay-out (for example: slot bonus round) while ensuring that the pay-out of such an event is awarded to one of the colluding members, effectively detracting from the winning potential of any other players using the casino.
  • Syndication: We become aware that you are a member and/or form part of a syndicate, club or group where players receive advantage play strategies to create positive expectancy scenarios through the acquisition of promotional offers.
  • Exploitation: Exploitation of a fault, loophole or error in our or any third party software provided for the services of this agreement.
  • We become aware that you have been found guilty of fraudulent or collusive behaviour at another online gaming business including charge-backs, collusion, or criminal activities.
  • We become aware that you have charged back any or denied any of the transfers, deposits and purchases to your account in a fraudulent manner.
  • Make use of any automated play software such as ‘bots’, or any type of simulation tools or systems designed to provide an unfair advantage over the casino.
As a player who makes use of this casino, you agree that you are not attempting to collude, nor intending to participate in a collusion scheme which involves the sharing of winnings between players, sharing of funds, or working together toward mutual end goal while benefitting from multiple incentivised offers, to the detriment of other players whom are not involved in the colluding party. You also agree that you will inform the casino should you suspect a player to be colluding, or planning to collude with other players. You also agree that you do not form part of a syndicate or group that engages in advantage play strategies.

We will thoroughly investigate cases which we believe there may be any existence of fraudulent activity, collusion, syndication or illegal activity. We also reserve the right to inform our business partners, processing companies, electronic payment providers or other financial institutions we use, of your identity and of any suspected unlawful, fraudulent or improper activity.
10.4 The subscribers understand and accept that the Company is unable to provide them with any legal advice or assurances and that it is their sole responsibility to ensure they comply with the laws that govern them and that they have the complete legal right to play the Games. Any participation in the Games is at their sole option, discretion and risk. By playing the Games, they acknowledge that they do not find the Games or Services to be offensive, objectionable, unfair, or indecent in any way.
10.5 In order to abide with anti-money laundering legislation, a user may only de-activate an active payment method by providing a valid reason that is supported by sufficient covering documentation. Failure to do so may result in your account being suspended or closed, at casino discretion.

11. Bonuses & Promotional Offers^ back to top

11.1 Bonus funds do not hold any cash value until their applicable conditions are met. The bonus and any winnings won with the bonus funds will be locked until the wagering requirement of the bonus is complete.
11.2 When wagering on games, your real funds balance will be used prior to your bonus balance. The bonus balance will only be used when there are no real funds available in your account.
11.3 Only bonus funds contribute toward the wagering requirement of a bonus. One bonus cannot contribute toward the wagering requirement of another bonus.
11.4 BETAT Casino reserves the right to alter any information and conditions in promotions, bonuses, competitions and tournaments and will not be held responsible for any consequential damages to any entrant or user.
11.5 When you accept a bonus which has a wagering requirement, all winnings stemming from bonus funds will be deemed to be "bonus winnings", and all "bonus winnings" and bonus funds will not be withdrawable until the wagering requirement has been fulfilled.
11.6 The currency of all funds in balance, wagering, and pay-outs are the same as those specified by the user upon registering an account.
11.7 Deposit matches are subject to the following wagering requirements: 100% matches at x30B WR, 125% matches at x35 WR, 150% matches at x40 WR, 200% matches at x45 WR.
11.8 Unless otherwise stipulated, withdrawals stemming from complimentary free spins or no-deposit bonuses will be capped at a maximum amount of £/$/€20/NOK/SEK200/RUB1500 for players who do not have a depositing history, and £/$/€100/SEK/NOK1000/RUB7500 for players that do have a depositing history at the casino, irrespective of the amount of bonus funds turned real. However, this cap may be increased at casino discretion depending on player loyalty status. Deposits placed into an active bankroll obtained from said free spins bonuses will be refunded and the cap implemented irrespective of gameplay following the deposit.
11.9 Unless specified otherwise, the maximum bet applicable for complimentary bonuses is in the value of €/£/$5.00/Kr50/Rub375. Any bet larger than the stipulated maximum amount will contribute towards any winnings, however only the maximum amount stipulated will contribute towards the wagering requirement, while the proportion of the win which is derived from the amount of the wager above stated amount will receive a further x50 wagering multiplier added to the wagering requirement of the bonus.
11.10 All outstanding User Real Money balances, stemming from Bonuses made Real or other forms of monetary compensations will be capped at maximum monthly withdrawal amount of 10 times total deposited amount at the time of first withdrawal request or EUR25,000, whichever is lower.
11.11 Stakes using bonus funds may not contribute in full, if at all. Should any promotion or a bonus offer not specify weighted contributions, the bonus will inherit the game weighting specifications below:

General Deposit Bonus Game Weights – Slots Only 


Slot Games (except below) / Casual Games: 100%
Classic Slots (except below) 75%
Video Slots:

Bloodsuckers
Secret of the Stones
Fruit Case
Jack & The Beanstalk
Reel Rush
Twin Spin
Big Bang
Drive: Multiplier Mayhem
Steam Tower
Thunderfist
When Pigs Fly
Ghost Pirates

50%
Video Slots:

Dead or Alive
Gonzo’s Quest
Flowers
Creature from the black lagoon
The Wish Master
Scrooge
Spring Break
Tomb Raider
Victorious
Thief
Couch Potato
Pure Platinum
Break da Bank
Break da Bank Again
Hitman

N/A
All other Games: N/A
 

General Deposit Bonus Game Weights – Table Only 


American Roulette STD/Gold 100%

Cyberstud Poker
Caribbean Stud Poker
Caribbean Stud Professional Series Low/Std/High
Casino Hold'em
European Roulette
Live Automatic Roulette
Live Automatic Roulette with La Partage
Live Roulette
Live Roulette with La Partage
Oasis Poker Professional Series Low/Std/High
Pontoon Professional Series Low/Std/High
Punto Banco Professional Series Low/Std/High/VIP
Red Dog Progressive
Roulette Advanced Low/Std/High
TXS Hold'em Professional Series Low/Std/High

50%

Atlantic City Blackjack Gold
Baccarat standart/gold
Big 5 Blackjack Gold
Classic Blackjack Gold
Craps
Double Exposure Gold
European Blackjack Gold
European Blackjack Redeal Gold
European Roulette standart/gold
French Roulette
High Limit Baccarat
High Limit European Blackjack
HiLo 13 European Blackjack Gold
Microgaming - Live Games - Baccarat_(Diamond)
Microgaming - Live Games Casino Holdem (Diamond)
Microgaming - Live Games - MP Baccarat_(Diamond)
Microgaming - Live Games - MP Blackjack (Diamond)
Microgaming - Live Games - MP Roulette (Diamond)
Microgaming - Live Games - Roulette (Diamond)
MP Roulette Diamond Edition
Multi - Hand Blackjack
Multi Hand - Atlantic City Blackjack
Multi Hand Classic Blackjack Gold
Multi Wheel Roulette Gold
Multi-hand European Blackjack Gold
Multi-Hand Perfect Pairs Blackjack Gold
Multi-Hand Premier Blackjack Gold
Multi-Hand Vegas Downtown Blackjack Gold
Poker Pursuit
Premier Blackjack Hi Lo Gold
Premier Blackjack High Streak Gold
Premier Multi-Hand Euro Bonus Blackjack Gold
Premier Roulette
Premier Roulette Diamond Edition
Spanish 21 Blackjack standart/gold
Super Fun 21
Triple Pocket Holdem Poker
Vegas Downtown Blackjack Gold
Vegas Single Deck Blackjack Gold
Vegas Strip Blackjack standart/gold
American Roulette
Baccarat Professional Series Low/Std/High/VIP
Black Jack Professional Series Low/Std/High/VIP
Blackjack Classic Low/Std/High
Black Jack Professional Series
Double Exposure Blackjack Professional Series Low/Std/High
French Roulette Low/Std/High/VIP
Live Automatic French Roulette
Live Automatic French Roulette with La Partage
Live Blackjack - Standart Limit
Live Common Draw Blackjack Low/Std/High
Live French Roulette
Live French Roulette with La Partage
Single Deck Blackjack Professional Series Low/Std/High
The French Roulette

25%
All other games: N/A
 

Bonus Reward Game Weights – Slots Only 


Slot Games (except below) / Casual Games: 100%
Classic Slots (except below) 75%
Video Slots:

Bloodsuckers
Secret of the Stones
Fruit Case
Jack & The Beanstalk
Reel Rush
Twin Spin
Big Bang
Drive: Multiplier Mayhem
Steam Tower
Thunderfist
When Pigs Fly
Ghost Pirates

50%
Video Slots:

Dead or Alive
Gonzo’s Quest
Flowers
Creature from the black lagoon
The Wish Master
Scrooge
Spring Break
Tomb Raider
Victorious
Thief
Couch Potato
Pure Platinum
Break da Bank
Break da Bank Again
Hitman

N/A
All other Games: N/A
 

Bonus Reward Game Weights – Table Only 


American Roulette STD/Gold 100%

Cyberstud Poker
Caribbean Stud Poker
Caribbean Stud Professional Series Low/Std/High
Casino Hold'em
European Roulette
Live Automatic Roulette
Live Automatic Roulette with La Partage
Live Roulette
Live Roulette with La Partage
Oasis Poker Professional Series Low/Std/High
Pontoon Professional Series Low/Std/High
Punto Banco Professional Series Low/Std/High/VIP
Red Dog Progressive
Roulette Advanced Low/Std/High
TXS Hold'em Professional Series Low/Std/High

50%

Atlantic City Blackjack Gold
Baccarat standart/gold
Big 5 Blackjack Gold
Classic Blackjack Gold
Craps
Double Exposure Gold
European Blackjack Gold
European Blackjack Redeal Gold
European Roulette standart/gold
French Roulette
High Limit Baccarat
High Limit European Blackjack
HiLo 13 European Blackjack Gold
Microgaming - Live Games - Baccarat_(Diamond)
Microgaming - Live Games Casino Holdem (Diamond)
Microgaming - Live Games - MP Baccarat_(Diamond)
Microgaming - Live Games - MP Blackjack (Diamond)
Microgaming - Live Games - MP Roulette (Diamond)
Microgaming - Live Games - Roulette (Diamond)
MP Roulette Diamond Edition
Multi - Hand Blackjack
Multi Hand - Atlantic City Blackjack
Multi Hand Classic Blackjack Gold
Multi Wheel Roulette Gold
Multi-hand European Blackjack Gold
Multi-Hand Perfect Pairs Blackjack Gold
Multi-Hand Premier Blackjack Gold
Multi-Hand Vegas Downtown Blackjack Gold
Poker Pursuit
Premier Blackjack Hi Lo Gold
Premier Blackjack High Streak Gold
Premier Multi-Hand Euro Bonus Blackjack Gold
Premier Roulette
Premier Roulette Diamond Edition
Spanish 21 Blackjack standart/gold
Super Fun 21
Triple Pocket Holdem Poker
Vegas Downtown Blackjack Gold
Vegas Single Deck Blackjack Gold
Vegas Strip Blackjack standart/gold
American Roulette
Baccarat Professional Series Low/Std/High/VIP
Black Jack Professional Series Low/Std/High/VIP
Blackjack Classic Low/Std/High
Black Jack Professional Series
Double Exposure Blackjack Professional Series Low/Std/High
French Roulette Low/Std/High/VIP
Live Automatic French Roulette
Live Automatic French Roulette with La Partage
Live Blackjack - Standart Limit
Live Common Draw Blackjack Low/Std/High
Live French Roulette
Live French Roulette with La Partage
Single Deck Blackjack Professional Series Low/Std/High
The French Roulette

25%
All other games: N/A
 
11.12 The following terms, unless specified otherwise, are applicable when using Free Spins:
11.12.1 Free Spins must be used within 7 days of being credited through qualification.
11.12.2 Winnings derived from promotional free spins will be converted to bonus funds with a wagering requirement of x10 the value won. The requirement must be met to convert the winnings to real funds.
11.12.3 Real funds do not contribute toward the wagering requirement of free spin bonuses.
11.12.4 Abusing of free spin promo codes by claiming a promo code and grinding out minimal wagering and withdrawing the qualifying deposit to get a free run at the free spins will not be tolerated. We strongly advise against this form of bonus abuse and will assess each case for potential breach of this term on an individual basis to ensure that players do not engage in such fraudulent activity against the casino. Partaking in such abuse may see your withdrawal forfeited and your deposit refunded, and repeated abuse of such nature may see your account barred from future promotions.
11.12.5 No Deposit Free Spin offers may have an applicable cap on how much can be withdrawn. Please refer to term 11.8 for more information.

12. Bonus Abuse & Advantage Play^ back to top

12.1 A user agrees that the Software and Service provided may become open to promotional abuse. Should such arise, the Casino may impose specific conditions in relation to awarded bonus and the user shall refrain from employing gameplay with intent to abuse said offer.
12.2 Should the Casino become aware of any user who has accepted a bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using practices aimed at securing a cash out of said bonus, then BETAT Casino will enforce condition number 12.3 and will enforce immediate exclusion from this and future BETAT Casino promotions.

For sake of absolute clarity, we have individually identified named practices BETAT Casino finds abusive in relation to awarded bonuses and will enforce condition 12.3 to its most severe extent should a user be found utilizing said practices:
12.2.1 User staking bets that have no or very minimal ability of return, with sole purpose of increasing their wagering volume with minimal loss/win expectancy, will be deemed advantage play and will result in immediate forfeit of the bonus, any bonus winnings and retaining of any real monies lost to the Casino in the process. A clear-cut example of such type of play would be a simultaneous wager on both black and red in roulette, or covering of the vast majority of the table. This condition is not limited to this example alone: any wager placed with obvious intent to achieve high bet volume with minimal win expectancy will be deemed abusive toward the offer.
12.2.2 A user staking 20% or over of the value of their real money deposit in a single bet prior to wagering the deposit five times over, with purpose of drastically increasing their bankroll will be flagged as a high-risk user and will be monitored. For example, a user depositing €100, then immediately proceeding to wager over €20 per hand will be deemed a high-risk user. High-risk users will not automatically be deemed advantage users, but will fall under a higher level of scrutiny and their gameplay will be monitored for changes in bet value.
12.2.3 A user who wagers high value hands with the sole purpose of rapidly increasing bonus bankroll, then proceeds to drastically decrease their bet value(less than half) without having reasonably decreased their bankroll will be deemed to employing unnatural and advantageous betting patterns. Such cases may enforce condition 12.3, but each case will be investigated and acted upon accordingly. We strongly discourage this type of play.
12.2.4 Combinations of above: employing a strategy by which a user places high value bets while playing on any game with a decreased bonus weight, then proceeding to place bets in value of less than their current average bet while changing game to higher weighted games; such user will be immediately disqualified from a bonus and will face full enforcement of condition 12.3.
12.3 If a user has acted in breach of condition number 12.2, or any other Condition within this contract, or has engaged in abusive gameplay in order to gain an unfair advantage, then we may apply: (i) forfeit the full bonus balance in the account; (ii) invalidate the transactions or game play which was in contravention of this term; (iii) withhold the customer’s winnings from such transactions or game play; (iv) retain any real monies wagered and lost while playing toward the bonus; and/or (v) close the customer’s account(s).
12.4 Some other practices of playing behaviour may lead to the casino withholding bonuses and/or confiscating all winnings, however should the casino in its course of operation discover such practices, they will be added into a specific example list.
12.5 Wagering bonus funds to purely progress through the bonus stages of the games Robin Hood, Big Bang, The Wishmaster, Castle Builder, Devil’s Delight and Champion of The Track may result in the winnings from the bonus rounds in question being forfeited.

13. Dispute Resolution & Complaints^ back to top

13.1 BETAT Casino will not consider bets to be valid unless said bets are directly registered in the BETAT Casino database files or records for which a confirmation has been given by BETAT Casino. BETAT Casino will make available the transaction log database for the resolution of any disputes.
13.2 Once games have finished, their result cannot be changed nor cancelled. BETAT Casino retains the right to not accept results of games that are suspected of system manipulations or failures. Such suspicions will undergo investigation prior to being accepted or rejected.
13.3 We reserve the right to request screenshots in the event of any dispute due to software interruption.
13.4 In the event a game is started but miscarries because of a failure of the system, the Company shall refund the amount wagered in the game to the User by crediting it to the User’s account.
13.5 In case of conflict between the result posted on the Software and/or Browser and the result shown in our Server, the result posted in our Server shall take precedence.
13.6 You accept that any complaint or contest made more than seven (7) days after the date of the finalization of a transaction will not be considered, and will have no value.
13.7 The User has the right to bring any dispute they may have with BETAT Casino to the attention of the Lotteries and Gaming Authority by writing to complaints@mga.org.mt. You may fill out the online form here: http://www.mga.org.mt/support/online-gaming-support/. The parties agree that any dispute, controversy or claim arising out of or about these Terms and Conditions, shall be submitted to the exclusive jurisdiction of the Maltese courts.
13.8 By visiting the Complaints section on the website, players may raise a claim internally, directly to a relevant regulator, or to an authorised mediator.
13.9 In the case of a UK player wishing to make a complaint, players may contact the support team through live chat or support@betatcasino.com email address. We will to respond to your request within 5 days of receiving it, either with a resolution or an update on when we expect it to be resolved, depending on the complication of the issue. Should your issue not be resolved at this stage, you may request for your claim to be escalated to the head of the department at this stage. Should you not be satisfied with the final resolution of your complaint and wish to take the dispute further, please inform a Customer Service agent who will provide you with contact details for either the alternative dispute resolution provider (if you are a UK customer) or the relevant regulatory body. These are also listed on the complaints section of the website.


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