If you find when logging in that your BETAT Casino account has been locked you should contact our Helpdesk by Live Chat or email.
There are various reasons that may cause an account to be locked; most commonly an incorrect username and password combination has been used.
Account could also be blocked for security reasons. In this case account shall remain closed until a full investigation is done. BETAT Casino reserved the right to re-open account after such investigations or keep the account permanently blocked.